Billing and cancellation

You manage your plan on the Account page, in the Plan and billing card. Payments are handled by Dodo Payments.

See your plan

The card shows your plan (Pro or Not subscribed) and how many of your 10 websites you use. To start the plan, see Sign in and start your plan.

Change your payment method

1. Open Account.
2. In Plan and billing, click Manage billing.
3. The Dodo Payments billing page opens. Change your card there.

Cancel your plan

1. Open Account and click Manage billing.
2. On the Dodo Payments billing page, cancel the subscription.

Dodo Payments tells Dodolytics about the change. Your plan on the Account page then changes to Not subscribed.

When a payment fails

If a renewal payment fails, the Account page shows Your last payment failed. Your Pro features continue to work for now. Click Manage billing and update your payment method so that the next try succeeds.

What happens when the plan ends

• You cannot open your reports, website settings, Uptime, or alerts. Dodolytics sends you to the Account page.
• The tracking script continues to send data, and Dodolytics continues to record it. Nothing is deleted. When you subscribe again, all your data is there.
• The daily report and alerts stop.
• People you invited as team members can no longer open your websites.